![](https://experts.sedgwick.com/assets/uploads/images/consumer-care.jpg)
Blog
Building loyalty through customer care
![](https://experts.sedgwick.com/assets/uploads/images/consumer-care.jpg)
U.S. air travelers were recently subjected to two large-scale service interruptions that temporarily grounded, cancelled or postponed many takeoffs and left thousands of vacationers and business travelers delayed and displaced. With their itineraries…